The time I need to prepare an order for shipping varies. For details, see individual items.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
If you would like to enquire about a large order, or if you would like to become a Roo's Corner stockist, please email me- firstname.lastname@example.org
All of the premade RC products will be dispatched within 1-2 working days. If your item is a custom product or wholesale order, please allow the designated process time (which will be discussed before you agree to buy) to be added onto the 1-2 dispatch time. I send all parcels as 1st class with Royal Mail.
Post & packaging is set at £3.80 as standard. It may be less for a small item such as cards. See the specific item for details.
I am based in a small village on the Hampshire boarder.
Please message me directly to discuss order cancellation.
Conditions may apply, depending on circumstances.
If you would like to place an order for international delivery, please message me first to discuss postage prices.
All of my printed items are done so by hand, therefore pattern placement may vary and there can be slight imperfections. I do not see this as a mistake as it makes the item completely different and obvious that it is handmade. Colours may also vary due to different monitors. Some inks I mix myself and therefore can't make an exact replicate.
I only make a handful of the same desig (unless ordered as wholesale) as I like the idea that not everyone has the same product and design.
Care must be taken when washing block printed items. Although I treat the product to remain permanent, over a long period of time and after lots of washes, the print may begin to fade. I advise following the specific care instructions on each listing.